Return and Refund Policy
Thank you for shopping at seanfrohman.com. We value your satisfaction and want you to have a positive shopping experience. If you are not entirely satisfied with your purchase, we’re here to help.
Returns
You have 30 calendar days to return an item from the date you received it. To be eligible for a full refund, your item must be unused, unopened, and in the same condition that you received it. Your item must be in the original packaging, and you must provide proof of purchase, such as your receipt or order confirmation.
Refunds for Unopened Items
Once we receive your returned item, we will inspect it and notify you on the status of your refund. If your return is approved, we will initiate a full refund to your original method of payment. You will receive the credit within a few days, depending on your card issuer’s policies.
Refunds for Opened Items
If the item has been opened, we may still accept the return. However, a restocking fee will apply. Alternatively, to avoid the restocking fee, you may opt to receive store credit equivalent to the full value of your purchase.
Shipping Costs
You will be responsible for covering your own shipping costs for returning your item. Shipping costs are non-refundable.
Contact Us
If you have any questions or concerns regarding your return or refund, please contact us at:
- Email: support@seanfrohman.com
- Phone: 203-297-9927
Thank you for choosing seanfrohman.com.